Shipping Policy

At Still Young Cosmetics, we aim to process and deliver customer orders efficiently and reliably.

Order Processing

Orders are processed after payment has been successfully received and the order has been confirmed.

Orders are normally processed within 1–3 business days.

Business days do not include weekends or public holidays.

Delivery Time

Estimated delivery times depend on the customer's location, shipping method, courier service, and other circumstances.

The estimated delivery time is generally 3–7 business days after order processing.

Delivery times are estimates and are not guaranteed. Delays may occur because of courier operations, weather conditions, public holidays, customs procedures, incorrect delivery information, or other circumstances outside our reasonable control.

Shipping Charges

Applicable shipping charges will be displayed during checkout before the customer completes the purchase.

Customers can review the applicable shipping cost before placing their order.

Order Tracking

Where tracking is available, customers may receive tracking information after their order has been shipped.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery charges may apply if the order needs to be reshipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number.

We will work with the relevant courier service to investigate the shipment and provide available information regarding its status.

International Orders

For international shipments, customs duties, taxes, import charges, or other fees may apply depending on the destination country.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

Contact

For shipping-related questions, please contact:

Still Young Cosmetics

Email: info@stillyoungcosmetics.com

Phone: +92 328 4585447

Address: Pakistan Mall, Baghbanpura, Lahore, 54000, Pakistan